Carsgidi Privacy Policy

1. Introduction

Welcome to Carsgidi ("Carsgidi," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.carsgidi.com, create an account, reserve a vehicle, or otherwise use our services.

2. Information We Collect

We may collect:

• Personal information, including your name, email address, mobile phone number, physical address, date of birth, driver's license information, and payment information.
• Reservation information, including rental dates, vehicle selections, pickup and return locations, and related requests.
• Technical information, including IP address, browser type, device information, cookies, and website usage data.

3. How We Use Your Information

We use your information to:

• Process reservations and payments.
• Verify your identity and driver's license.
• Provide customer support.
• Prevent fraud and maintain platform security.
• Send transactional communications by email and, where you have opted in, by SMS.
• Improve our website and services.
• Send marketing communications only where you have separately consented.

4. SMS Messaging and Mobile Information

If you voluntarily opt in by selecting the SMS consent checkbox during registration or checkout, Carsgidi may send transactional SMS messages regarding:

• Account verification
• Reservation confirmations
• Pickup instructions
• Rental updates
• Return reminders
• Payment notifications
• Customer support

5. Information Sharing

We may share information only with:

• Payment processors
• Identity verification providers
• Cloud hosting and technology providers
• Customer support providers
• Government authorities or law enforcement when legally required
• Parties involved in a merger, acquisition, or asset sale

We do not sell your personal information.

Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards including encryption, secure payment processing, access controls, monitoring, and periodic security reviews.

7. Your Privacy Rights

You may request access, correction, deletion (where permitted by law), data portability, or opt out of marketing communications by contacting privacy@carsgidi.com.

8. Cookies

We use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience.

9. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our services are intended for individuals 21 years of age or older. We do not knowingly collect personal information from children.

11. International Transfers

Information may be processed in countries outside your jurisdiction subject to appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

13. Contact Us

SMS Compliance Notice

By using Carsgidi's services, you acknowledge that you have read this Privacy Policy. If you choose to receive SMS messages, you consent only to transactional communications as described herein. Consent is collected through an unchecked checkbox during registration or checkout, is not required to complete a purchase, and may be withdrawn at any time by replying STOP.